Problems with virus definitions may prevent Symantec AntiVirus from communicating with the Symantec System Center.
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Read the document How to revert to the previous definition set using Symantec System Center for instructions. If problems persist after running the Intelligent Updater, you can backdate to an earlier virus definitions set using the Symantec System Center. If the problem with virus definitions caused the Symantec AntiVirus service to stop responding, you may need to restart Windows after running the Intelligent Updater.
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The easiest way to repair corrupted virus definitions is to download and run the Intelligent Updater file.ĭownload and run the yyyymmdd-version-x86.exe file (yyyymmdd-version indicates the date and version of the definition file). If Symantec AntiVirus 10.x virus definitions remain corrupted, contact Symantec Technical Support for assistance. Symantec AntiVirus 10.x includes an automatic definition repair feature. If you use Symantec AntiVirus 10.x, do not attempt to manually repair virus definitions. To backdate virus definitions for Symantec AntiVirus 10.x, follow the directions in the document How to revert to the previous definition set using Symantec System Center. xdb file instead.įor help with this, read the document Updating virus definitions for Symantec AntiVirus Corporate Edition 8.x and 9.x. You need to know how to revert to an earlier set of virus definitions.ĭo not run the *x86.exe Intelligent Updater on an AntiVirus server that manages clients. The number of Scan Omission errors in the Event Log is larger than normal. How to manually repair or backdate virus definitions for Symantec AntiVirus Corporate Edition 8.x and 9.x You updated the virus definitions on a computer that is running Symantec AntiVirus Corporate Edition, and now you see one or more of the following symptoms: - The Symantec AntiVirus service fails to start. You need to know how to revert to an earlier set of virus definitions.
You updated the virus definitions on a computer that is running Symantec AntiVirus Corporate Edition, and now you see one or more of the following symptoms: - The Symantec AntiVirus service fails to start.
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